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Автор: Gabriele Kahlout
Издательство: Apress
Год: 2017
Формат: PDF
Размер: 6 Мб
Язык: английский / English
Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory.