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Название: Understanding Misunderstandings: A Practical Guide to More Successful Human Interaction
Автор: Robert L. Young
Издательство: University of Texas Press
Год: 1999
Формат: PDF
Размер: 21 Мб
Язык: английский / English
Have you ever meant one thing, but said another? Reacted angrily when no offense was intended? Wished that the earth would open up and swallow you? Understanding Misunderstandings will help you get out and stay out of these difficulties. Robert L. Young explains why many common types of misunderstandings arise and how they can be avoided or corrected. In the first part of the book, he breaks the process of misunderstanding down into stages, showing how it can occur when we misspeak, mishear, misinterpret, or react in inappropriate ways.
Автор: Robert L. Young
Издательство: University of Texas Press
Год: 1999
Формат: PDF
Размер: 21 Мб
Язык: английский / English
Have you ever meant one thing, but said another? Reacted angrily when no offense was intended? Wished that the earth would open up and swallow you? Understanding Misunderstandings will help you get out and stay out of these difficulties. Robert L. Young explains why many common types of misunderstandings arise and how they can be avoided or corrected. In the first part of the book, he breaks the process of misunderstanding down into stages, showing how it can occur when we misspeak, mishear, misinterpret, or react in inappropriate ways.