Название: Singularity Bank: AI and Runaway Transformation in Financial Services
Автор: Claudio Scardovi
Издательство: EGEA Spa - Bocconi University Press
Год: 2019
Страниц: 282
Язык: английский
Формат: pdf (conv), epub
Размер: 10.1 MB

Artificial intelligence is driving the next revolution in banking, with disruptive forces presenting profound challenges to traditional business models. As the adoption of new technologies, and innovation of even newer ones, accelerates, are we fast approaching a future in which banks no longer have a need for assets or, indeed, for humans? Is there a future in which bankers themselves, if not banks, disappear altogether? Are we approaching a “singularity moment,” in which advances in artificial intelligence trigger rapid and uncontrollable technological growth, leading to incalculable changes to society and, indeed, our very humanity? Would this empower us, or would it seize control of our very destiny?

In practice, as it relates to banking, we may be facing not just a single, but multiple moments of singularity. This book examines the ways in which advances in artificial intelligence could become industrializable across each of the main value chains of the international banking system.

The book tries to map the key innovation initiatives and emerging competitive advantages for banks, drawing examples from real cases of banks and fintech/digital challengers, and from the international consulting experience of the author. A methodological approach is taken to discuss the hypothetical “singularity bank,” a bank that could make redundant most of its human resources. AI apps would take control across all kind of processes, from compliance to capital allocation, from risk underwriting to customer advisory and sale.

This book discusses also how this would cause key processes in the bank to change, and how organization and governance should evolve as a consequence. Also discussed is how human resources could rise to the challenge of the change brought by AI and the robotization of the banking business.